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Returns & Exchanges
At GRAND ORANGE, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return.
2
Prepare the Package
Place the unworn items with original tags still attached into the original shipping box or a secure mailer.
3
Attach Shipping Label
Download and print the prepaid shipping label from your email and securely affix it to the outside of your package.
4
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing