Frequently Asked Questions
Everything you need to know about shopping with GRAND ORANGE.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. As we curate a variety of contemporary fits, we recommend checking the 'Size & Fit' section on the individual item page for the most accurate information.
What is the shipping timeline for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing. Once your order ships, you will receive a tracking number via email.
What is your return and exchange policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. You can initiate a return or exchange through our online portal. Please note that final sale items are not eligible for return.
Do you restock items that are sold out?
To maintain exclusivity, many of our seasonal pieces are limited edition. However, we do occasionally restock core essentials. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted if it returns.
What payment methods do you accept?
GRAND ORANGE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my GRAND ORANGE garments?
To ensure the longevity of our high-quality fabrics, we recommend following the specific care instructions found on the interior garment label. Generally, we suggest cold washing and air drying for most of our fashion pieces.